WHO WE ARE
Fortio Solutions is a third-party logistics solutions provider in North America. Our uniquely qualified carrier network, world-class team of specialized experts, and state-of-the-art shipper intelligence tools maximize client revenue and gross margin by eliminating out-of-stocks through optimized, on-time in-full performance. By focusing on individualized and specialized account management, we have maintained a customer satisfaction score ranking 5 times the industry average with a 99% customer retention rate and 100% load retention rate. That is correct- we have NEVER once fallen out on a load.
The Fortio team is trained specifically to know how to identify unique customer needs and use creativity to resolve the most critical logistics challenges faced. We tailor strategies to reduce overall transportation spend, optimize retail performance, and beat out the competition for shelf space. 97% of our orders end up on retailer’s shelves such as Walmart, Costco, Bath & Body Works, Whole Foods, and Best Buy.
Our Purpose
To improve the lives of transportation professionals.
Our Values
Partnership: We strive for customer and co-worker relationships that offer mutual value.
Integrity: Our word is golden, and we strive to always do the right thing.
Accountability: We take ownership and pride in following through on commitments.
Communication: We assume responsibility for delivering clear, proactive communication with our coworkers and customers.
Education and Experience: We highly value continuous learning about our industry, our customers, and our professional development.
THE FORTIO DIFFERENCE
Organizational Alignment
Our team members are measured and compensated based on their ability to reach customer performance metrics. That means your goals are our goals. Rather than focusing on gross profit production, we’re kept accountable to on-time delivery performance, hitting MABDs, and score card compliance.
Managed Transportation and Partnership Approach
Whether providing transactional or strategic services, all customers receive best-in-class, freight brokerage, communication and access to shipper intelligence tools. We go above and beyond for every account, helping you achieve optimum transportation performance.
Learn about our different service levels here.
Carrier Capacity
To best service our customers, our brokers are uniquely focused on building long-term relationships with carrier partners and are experts on region-specific seasonality and capacity issues. This setup provides all customers with expertise, attention, and quality service.
Highest Level of Customer Service
We don’t make promises we can’t keep, or quote freight we can’t move. Every quote comes with a truck, and every problem comes with a solution. Additionally, our operations teams are available 24/7 and our complimentary technology suite provides you with limitless visibility into your transportation spend and performance.
Sustainability Initiatives
We pride ourselves on being very different than your average broker, and we take sustainability seriously. This means proactive route optimization and order consolidation for customers, cutting down on miles traveled. Additionally, we adhere to strict carrier requirements that dictate use of newer, fuel-efficient vehicles and equipment.
Client Retention
We have a client retention rate of 99% over the last 5 years. We are extremely proud and appreciate the lasting relationships we’ve formed through business. By delivering on continuous improvement initiatives, acting ethically, and sharing transportation expertise, we are fortunate to grow alongside our customers. We are here to be an extension of your company; therefore, your goals are our goals.